Account Deletion Policy

Last updated: February 12, 2026

Requesting Deletion

Station owners can request account deletion by emailing support@myfuelhq.com from an authorized account.

Verification

We verify ownership and access rights before deleting anything. Requests from non-owner roles require explicit owner approval.

Processing Window

Standard processing target is within 30 days, subject to legal, tax, and financial record retention requirements.

What Is Removed

We remove tenant access, user accounts, and operational data not required to be retained under applicable law. Any on-site MyFuelHQ equipment (such as the station hub) has its access to our services remotely revoked as part of deletion processing, ending any further data transmission; the equipment itself is Customer property and remains with you. Telemetry received before deactivation is deleted with the rest of your operational data.